Terms of service

This website is operated by Value Vault, under the brand name Aura Bling Jewels (“Aura Bling Jewels”, “we”, “us”, “our”).
Throughout the site, the terms “you” and “customer” refer to the user, browser, or purchaser accessing or using aurablingjewels.com (the “Website”). By visiting our Website and/or purchasing something from us, you agree to be bound by these Terms and Conditions (“Terms”), including any additional terms and policies referenced here and/or available by hyperlink.

If you do not agree to all the Terms, you may not access the Website or use any of our services.

1. Eligibility and Use of the Website

  • By using this Website, you confirm that you are at least the age of majority under the laws of your jurisdiction and legally capable of entering into a binding contract.

  • You may not use our products or Website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

  • We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion where we suspect misuse, fraud, or policy violations.

2. Business Identity and Contact Details

Aura Bling Jewels is a brand owned and operated by Value Vault. Orders may be billed, processed, or fulfilled under the name Value Vault. Our contact details are:

Aura Bling Jewels / Value Vault
204, Chaudhari's Ganesh Gallexy, Pipeline Road, Gangapur Rd, Kale Nagar, Viveka Nand Nagar, Anandvalli, Nashik, Maharashtra 422013
Email: support@aurablingjewels.com 

3. Products, Pricing and Availability

  • We make every effort to display product colors, designs, and details as accurately as possible, but cannot guarantee that your device’s display will be accurate.

  • Product dimensions and finishes may have minor variations or tolerances.

  • All products are subject to availability and we reserve the right to limit the quantities of any products or services that we offer, discontinue products, or change descriptions without notice.

  • All prices listed on the Website are subject to change without notice. Taxes, shipping charges, import duties, and fees may be added at checkout depending on your location.

4. International Orders, Duties and Taxes

We ship within India and to selected international destinations.

For orders within India:

  • Applicable taxes (if any) will be charged in accordance with Indian law.

For international orders:

  • The customer is responsible for all customs duties, import taxes, VAT/GST, brokerage fees, handling charges, or any other fees imposed by the destination country, unless explicitly stated otherwise during checkout.

  • Customs authorities may hold parcels, request additional documentation, or impose charges. We are not liable for any delays or additional costs arising from such procedures.

  • If you refuse to pay duties or fail to provide necessary information and the parcel is returned or destroyed, any refund (if applicable) will be net of shipping, return shipping, customs and handling charges.

5. Orders and Acceptance

  • By placing an order, you make an offer to purchase the selected products under these Terms.

  • We reserve the right to accept or reject any order for reasons including but not limited to product unavailability, errors in pricing or product information, suspected fraud, bulk/reseller buying, or logistical limitations.

  • If we cancel an order after you have been charged, we will initiate a refund to the original payment method (subject to bank and gateway timelines).

6. Payments

  • Payments are processed via third‑party payment gateways and platforms. We do not store your complete payment card details on our own servers.

  • By providing payment information, you confirm that you are authorized to use the chosen payment method.

  • We reserve the right to perform additional checks to prevent fraud and may cancel or hold orders pending verification.

7. Shipping and Delivery

  • Orders are processed only after payment confirmation.

  • Estimated dispatch and delivery timelines will be shown at checkout or in subsequent communication; these are estimates only and not guaranteed delivery dates.

  • Delays may occur due to courier issues, customs clearance, weather conditions, peak season load, or other factors beyond our control.

  • Risk of loss passes to you once the parcel is delivered to the shipping address as per carrier records; ownership of the products passes upon receipt of full payment.

For detailed information, please refer to our Shipping Policy.

8. Returns, Replacements and Refunds

  • Due to the nature of our products, we generally do not accept returns for change of mind or preferences.

  • However, in cases of wrong product received, manufacturing defect on arrival, missing item, or visible transit damage, you may be eligible for assistance as explained in our Return and Refund Policy.

  • A complete, continuous, uncut unboxing video from the moment you receive the sealed parcel is mandatory to support such claims.

9. User Accounts and Information

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

  • You agree to provide current, complete and accurate information for all purchases and account registration and to promptly update this information as needed.

10. Intellectual Property

  • All content on the Website including logos, images, designs, graphics, text, and layout is the property of Aura Bling Jewels / Value Vault or its licensors and is protected by applicable intellectual property laws.

  • You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content without our express written permission.

11. Reviews, Comments and User Content

  • If you submit reviews, comments, photos, or other content, you grant us a non‑exclusive, royalty‑free, worldwide license to use, reproduce, modify, publish, and display such content in connection with our business, including in marketing materials and social media, subject to applicable law.

  • We may remove or edit content that is abusive, misleading, defamatory, unlawful, or violates rights of others.

12. Limitation of Liability

To the maximum extent permitted by law:

  • Aura Bling Jewels / Value Vault shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill arising from your use of the Website or purchase of products.

  • Our total aggregate liability for any claim relating to any purchase shall not exceed the amount paid for that specific order.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

13. Indemnity

You agree to indemnify and hold harmless Aura Bling Jewels / Value Vault, its directors, officers, employees, and partners from any claim or demand arising out of your breach of these Terms, violation of any law, or infringement of third‑party rights.

14. Force Majeure

We will not be liable for any delay or failure to perform obligations where the cause is beyond our reasonable control, including but not limited to natural disasters, war, strikes, lockdowns, courier disruptions, or government actions.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Subject to applicable consumer protection law, the courts at Nashik, Maharashtra, India shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms and your use of the Website.

16. Changes to Terms

We may update these Terms from time to time. The latest version will be posted on this page with the updated Effective Date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.